01Who we are
This Privacy Policy explains how Tech Engineers Group ("TEG", "we", "us") collects, uses and protects personal information when you visit techengineersgroup.com, contact us, or work with us. We are a digital growth agency located at 393 Piermont Ave, Piermont, NY 10968, United States.
By using our website or sending us your information, you agree to the practices described here.
02Information we collect
Information you give us
When you fill out our contact form, call, or email us, we collect what you choose to share, such as:
- Your name, email address and phone number
- Your company name and website
- The service you are interested in and how you heard about us
- Anything you write in your message or tell us on a call
Information collected automatically
Like most websites, our servers and service providers automatically receive basic technical information when you visit, such as your IP address, browser type, device type, pages viewed, referring page and the date and time of your visit.
Information from clients
When we work on your project, you may give us access to accounts such as your website, Google Business Profile, Google Analytics, Search Console or ad accounts. We use that access only to perform the work you hired us for.
03How we use your information
We use personal information to:
- Reply to your enquiry and schedule consultations
- Prepare proposals, quotes and growth audits
- Deliver, support and report on the services you buy
- Send invoices and manage our business relationship
- Improve our website and understand which marketing channels work
- Protect our website against spam, fraud and abuse
- Meet legal, tax and accounting obligations
We do not use your information for automated decision-making that has legal or similarly significant effects on you.
06How long we keep information
We keep enquiry information for as long as needed to respond and follow up, and client information for as long as we work together plus the period required for legal, tax and accounting purposes. When information is no longer needed, we delete or anonymize it.
07How we protect information
We use reasonable technical and organizational measures to protect personal information, including encrypted (HTTPS) connections, access controls and reputable service providers. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
08Your choices and rights
You can ask us at any time to:
- Tell you what personal information we hold about you
- Correct inaccurate information
- Delete your information, where we are not required to keep it
- Stop contacting you for marketing purposes
Depending on where you live, you may have additional rights under local privacy laws. To make a request, email [email protected]. We will respond within a reasonable time and may need to verify your identity first.
09Children's privacy
Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children under 13. If you believe a child has sent us information, contact us and we will delete it.
10Links to other websites
Our website may link to other websites and platforms, such as Google Maps or client websites. We are not responsible for the privacy practices of those sites, so please review their policies.
11Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top shows when it last changed. Significant changes will be highlighted on this page.
12Contact us
Questions about this policy or your information? Get in touch:
Piermont, NY 10968, USA